Shipping policy
Shipping Rates
Orders under $25: $3.99 flat-rate shipping
Orders $25+: FREE shipping
Shipping & Delivery Estimates
Shipping time begins after your order has completed production.
Estimated delivery times shown at checkout are estimates only and are not guaranteed, as carrier delays may occur beyond our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear after shipment.
International Orders
International shipments may be subject to customs fees, duties, or taxes imposed by the destination country.
These charges are the responsibility of the customer and are not included in your order total.
Incorrect or Incomplete Addresses
Please ensure all shipping details are accurate at checkout.
Orders delivered to incorrect or incomplete addresses may not be eligible for replacement or refund.
Shipping Delays
While we work hard to meet estimated timelines, delays may occur due to high order volumes, weather conditions, carrier disruptions, or customs processing. We appreciate your patience.
Contact Us
Questions about shipping?
📧 info@greenduckmedia.com